Privacy Policy
Last updated: August 16, 2026
At Gen Label, we take the security of your personal data seriously. This policy explains how your data is collected, processed, and protected.
General Provisions
This privacy policy explains how your personal data is collected, used, and protected when you visit our website and use our services. It has been prepared in accordance with Turkey's Personal Data Protection Law No. 6698 (KVKK) and the European Union's General Data Protection Regulation (GDPR).
Data We Collect and How We Collect It
To provide our services, we collect your data through the website contact form, WhatsApp and phone conversations, email correspondence, order processes, and cookies.
- Categories of data collected: first and last name, email address, phone number, address details, order and payment information, IP address and browser information, and correspondence records.
Purposes of Processing
We process your personal data to provide label manufacturing services, manage order processes, deliver customer service, handle payments, meet legal obligations, and improve website performance. Marketing activities are carried out only with your consent.
Cookie Policy
Our website uses essential, analytics, and marketing cookies to improve the user experience. Essential cookies are required for site functionality; analytics cookies measure site performance; marketing cookies enable a personalized experience. You can manage your cookie preferences in your browser settings.
Your Rights, Data Security, and Retention Periods
Under the KVKK and the GDPR, you have the right to be informed, to access your data, to request correction or deletion, to restrict processing, to data portability, and to object to processing. Your data is protected with SSL encryption, access controls, and regular security updates; it is shared only with necessary parties such as shipping companies, payment service providers, service providers bound by confidentiality agreements, and legal authorities, and is never sold or rented to third parties. Customer information and order records are retained for 10 years as required by law, correspondence records for 3 years, and cookie data for up to 2 years; marketing data is kept until you withdraw your consent.
Contact
Data controller: Gen Label. For questions and requests regarding your personal data, please contact us. Address: Davutpaşa Cad. Emintaş San. Sit. No: 101/45, Zeytinburnu / İstanbul. Phone: +90 533 638 80 44. Email: siparis@genlabel.net.